We use Microsoft Teams to conduct all video appointments with clients.
If you choose to have a video appointment, you will receive an email with a link to the appointment. To join the appointment, you much click the link that it sent in the email from us.
There are two ways to join the appointment after clicking the link we send you. You can chose to either download the official "Microsoft Teams" app (if you haven't already set this up) and use that app to join the meeting, or you can chose to join the meeting in your computers internet browser instead. Joining through the internet browser means you do not have to install the Microsoft Teams app on your device.
Further information about using an internet browser to join the appointment:
Microsoft recommend their own browser, "Microsoft Edge", or Google's "Chrome" browser for the best result with video appointments in Teams.
If you have not got either of those two browsers, you can download either one from their official websites.
To find the official link to both these browsers install page, type 'Google Chrome' or 'Microsoft Edge' into your current internet browser search box, which should then show you the correct link to follow for the most up to date version of the browser you wish to use.
Installing the extra browser onto your computer or phone ought to be straightforward process from this point onwards if you follow the instructions given by the installation pages for either of the two browsers.
You can continue to use your original browser as normal, and just use one of these two extra browsers for your appointments with LAS if you so wish.
Microsoft have help and support pages about how to join a meetings without a 'Teams Account', and this can be found here:
If you have any difficulty with this process, please let the office know in advance of your appointment, and we will try and help you further.